Consumer Claims
Service
The aviation industry operates in a highly regulated environment where airlines, charter operators, and aviation service providers must navigate complex consumer protection laws and passenger rights regulations. At Oracle Law Global, we provide strategic legal support to help aviation businesses manage consumer claims efficiently and compliantly, minimizing financial exposure and reputational risk.
With experience handling claims across multiple jurisdictions, our team advises on passenger disputes, compensation claims, baggage and cargo issues, cancellations, and class action lawsuits, ensuring that your operations remain legally sound and commercially protected.
- Defense and compliance strategies for EU Regulation 261/2004, US DOT regulations, and other international passenger compensation frameworks
- Legal representation in disputes over delays, cancellations, and denied boarding
- Settlement negotiation and mitigation of mass compensation claims
- Legal support for disputes involving lost, delayed, or damaged baggage under the Montreal and Warsaw Conventions
- Defense against high-value baggage claims and fraudulent complaints
- Cargo liability claims, including damage, misdelivery, and non-performance disputes
- Representation in consumer class actions and multi-claimant disputes
- Advice on passenger rights regulations, advertising standards, and contract terms
- Defense against claims related to accessibility, discrimination, and special assistance regulations
- Liability management for in-flight incidents, personal injury, and safety claims
- Regulatory compliance for airline service policies, refund disputes, and fare adjustments
- Legal guidance on disputes related to overbooking, seating policies, and passenger conduct
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