Housing Disrepair
Service
Living in poor conditions is not something you have to tolerate. City Councils and Local Authorities have a legal responsibility to keep your home in a safe, habitable condition. When they fail, you have the right to claim.
What Counts as Housing Disrepair?
If your council property has been poorly maintained and it’s affecting your health, safety or ability to enjoy your home, you may be entitled to make a claim. Common issues include:
Damp and Mould
Persistent damp can cause respiratory problems, ruin personal belongings and make your home uninhabitable.
Leaking Roofs or Ceilings
Water leaks often lead to structural damage and pose serious risks to tenants.
Broken Windows or Doors
Faulty or damaged entry points compromise your security and allow cold, damp air into your property.
Unsafe or Faulty Electrics
Loose wiring, broken sockets or outdated electrics can be fire hazards and must be addressed urgently.
Plumbing Problems
Leaks, blocked pipes and flooding can damage your home and disrupt your daily life.
Broken or Leaking Boilers
A non‑functioning or dangerous boiler can leave you without heating or hot water, especially unsafe in winter months.
Structural Issues
Cracks, subsidence, loose brickwork and other structural faults can put you and your family at risk.
If your council has been aware of the disrepair and failed to fix it within a reasonable time, you have strong grounds for a claim.
How We Help You
No Win, No Fee Representation
You pay nothing unless your claim is successful. This ensures full access to justice without financial worry.
Direct Action Against the City Councils and Local Authorities
We deal with the City Councils and Local Authorities on your behalf, ensuring they take your complaint seriously and comply with their legal duties.
Compensation for Your Suffering
You may be entitled to compensation for:
- Damage to your belongings
- Distress and inconvenience
- Health issues linked to the disrepair
- Higher energy bills
- Temporary accommodation costs
Do You Qualify for a Housing Disrepair Claim?
You may be eligible if:
- You live in a council or social housing property
- You reported the issue(s) to your landlord
- They failed to carry out repairs within a reasonable timeframe
- The disrepair has caused damage, inconvenience or health problems
Protection From Retaliation
Landlords are not permitted to evict you or take any retaliatory action simply because you have raised concerns about a disrepair at your property or you have instructed solicitors to take legal action on your behalf.
You have a legal right to live in a property that is safe and properly maintained, and you are entitled to raise issues with your landlord or seek legal advice without fear of reprisal.
If you report disrepair or pursue a legal claim, your landlord must continue to follow the law and cannot lawfully penalise you for asserting your rights. Taking action to address disrepair should not affect your tenancy or your right to remain in your home.
Compensation Factors
The level of compensation you may be entitled to will depend on a number of factors, including:
Seriousness
The type and seriousness of the disrepair in your property.
Duration
The length of time the disrepair has been present.
Impact
The effect it has had on you and your household.
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