EU 261 Claims
Service
The European Union’s Regulation (EC) No. 261/2004 (“EU 261”) sets out passenger rights in cases of flight delays, cancellations, and denied boarding, requiring airlines to provide compensation under certain circumstances. Managing EU 261 claims effectively is critical for airlines, charter operators, and aviation service providers to minimise financial exposure and maintain regulatory compliance.
At Oracle Law Global, we provide expert legal guidance and strategic defence solutions to help airlines navigate the complexities of EU 261 claims, mitigate liability, and ensure compliance with passenger rights legislation across Europe.
Managing EU 261 Claims Effectively
- Representation in individual and mass compensation claims
- Assessment of eligibility and applicable exemptions, including extraordinary circumstances
- Legal strategies to reduce financial exposure and prevent fraudulent claims
- Advising on airline policies and procedures to comply with EU 261 obligations
- Guidance on notification requirements, passenger assistance, and compensation handling
- Representation in disputes with aviation regulators and national enforcement bodies
- Defence against court claims and group actions by passengers and consumer rights organisations
- Alternative dispute resolution (ADR) and mediation to settle claims cost-effectively
- Handling appeals against adverse rulings from regulatory bodies or courts
- Establishing legal arguments for weather-related disruptions, air traffic control restrictions, and security threats
- Defending claims arising from technical issues and operational challenges
- Legal support in disputes over the interpretation of extraordinary circumstances
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