André Lavouras Santos
André Lavouras Santos is a Portugal-based lawyer and a valued member of Oracle Law Global’s international legal team. His primary area of expertise is aviation law, with a particular focus on advising and representing clients in matters relating to passenger rights, regulatory compliance, and aviation‑related disputes.
Alongside his aviation practice, André supports the firm across a broad range of legal disciplines, including civil, labour, commercial, criminal, and family law, contributing to both advisory work and active litigation. His ability to navigate diverse legal issues makes him a versatile and resourceful member of the team.
André’s work is centred on litigation, legal consultancy, and dispute resolution, with an emphasis on providing practical, strategic, and outcome‑focused advice. His background includes significant experience in consumer protection and mediation, having collaborated with DECO – the Portuguese Association for Consumer Protection, one of the country’s most respected consumer advocacy bodies.
He continues to broaden his expertise through postgraduate studies in negotiation, mediation, and conflict resolution, enhancing his capacity to support clients in complex, sensitive, and cross‑disciplinary matters.
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Aviation Law (Primary Specialism) Passenger rights, operational liability, EU/Portuguese regulatory frameworks, and dispute management.
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Civil, Labour, Commercial & Criminal Law Advisory services and litigation support across a wide spectrum of individual and business-related matters.
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Dispute Resolution & Litigation Representing clients before courts and in alternative dispute resolution forums, focusing on strategic and effective legal outcomes.
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Consumer Protection & Mediation Experience assisting consumers in mediation and dispute processes through DECO, enhancing his negotiation and settlement skills.
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Negotiation & Conflict Resolution Ongoing postgraduate studies reinforce his capabilities in resolving disputes efficiently and constructively.
Leadership & Role
Within Oracle Law Global, André:
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Plays a leading role in aviation passenger rights cases within the Portuguese jurisdiction
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Supports litigation strategies across multiple practice areas
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Provides legal consultancy to individuals, corporates, and aviation stakeholders
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Assists in the negotiation and settlement of disputes
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Strengthens cross-border collaboration between Portugal and other Oracle offices
His adaptability across practice areas contributes to the team’s comprehensive service offering in the region.
Representative Experience
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Advising aviation clients on passenger rights disputes, including compensation claims, cancellations, delays, denied boarding, and regulatory compliance.
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Representing clients in civil, commercial, labour, and criminal proceedings, ensuring well-prepared and effective advocacy.
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Assisting clients through mediation and settlement negotiations, applying constructive and practical solutions to avoid litigation where possible.
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Working with DECO – Portuguese Association for Consumer Protection, gaining hands-on experience in consumer rights enforcement and dispute mediation.
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Providing legal consultancy across a variety of matters, delivering clear and strategic advice tailored to client needs.
Approach
André is known for his:
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Clear, practical, and client-focused communication
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Strategic and solution-oriented approach to dispute resolution
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Strong advocacy skills and attention to detail
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Commitment to professional development and continuous learning
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Ability to handle sensitive and multi-layered matters with discretion and professionalism
His combination of litigation experience and negotiation training positions him strongly to support clients in both contentious and non-contentious matters.
Credentials
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Lawyer, Oracle Law Global (Portugal)
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Professional experience across aviation, civil, commercial, criminal, and labour law
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Former collaborator with DECO – Portuguese Association for Consumer Protection
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Pursuing postgraduate studies in Negotiation, Mediation & Conflict Resolution
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Fluent in English and Portuguese native
Areas of Expertise
- Aviation Law
- Passenger Rights
- Civil & Commercial Litigation
- Labour Law
- Criminal Law
- Dispute Resolution
- Mediation
- Consumer Protection
- Negotiation
- Family Law
- Regulatory Compliance
Education & Memberships
- Ongoing: Postgraduate studies in Negotiation, Mediation & Conflict Resolution
- Professional legal qualification (Portugal)